Effective Communication Training Course

Price £395.00 (for up to 15 delegates)

Duration: 3 hours
Certification: Certificate of Attendance

Suitable for

  • Healthcare assistants
  • Adult social care workers

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Description

Course Outline

Good communication is an essential element in delivering person-centred care. This workshop explores different types of communication and barriers to good communication. Attendees will learn how to promote effective communication and the principles and practices relating to confidentiality. The workshops concludes by considering the use of verbal and non-verbal communication including the use of communication aids/technologies.

On completion delegates will be able to:

Explain the importance of effective communication at work
Understand how to meet the communication and language needs, wishes and preferences of individuals
Know how to promote effective communication
Describe the principles and practices relating to confidentiality
Use appropriate verbal and non-verbal communication
Utilise appropriate communication aids/technologies as required

Prices quoted are for Zoom training in a virtual classroom with a specialist trainer unless *

Please ask for a quote for face-to-face training. 

Prices quoted are net of VAT unless otherwise stated

All courses are for up to 12 attendees