Description

Course Outline

What is so good about Lead to Succeed?

The Lead to Succeed programme has been part of the Coleman Training portfolio for more than two years now.  It is our most popular care leadership training programme and has received outstanding feedback from learners.

Effective care services need well-trained, confident registered managers.  In our sector, it is traditional for registered managers to have progressed through the ranks from nursing or care assistant to management.   This means that although workers may have excellent care and support skills they may not yet have developed the leadership skills required to run an effective service.

The bridge between care and leadership

Lead to Succeed is the ideal bridge for the transition between care and leadership.  Attendees are supported throughout the programme and between sessions to build their confidence and ability.  Learning is achieved through a practical blend of discussion, activities and reflective practice.  Reference is made throughout the programme to CQC inspection standards, reports, expectations, processes etc.

How does it work?

Each session focusses on a different element of care leadership.  At the end of every session, learners will complete an action plan and will be expected to report back on their progress at the next session.  The focus is on achieving practical outcomes, rather than simply being a theoretical exercise.  Peer support is encouraged and professional relationships formed during the course often continue after completion of the programme.

Who is Lead to Succeed for?

Lead to Succeed is designed around the Manager Induction Standards, Level 4 Certificate in Principles of Leadership and Management in Adult Care and Level 5 Diploma in Care Leadership and Management in Health and Social Care.  It is ideal for new and aspiring managers.

What will Lead to Succeed sessions cover?

The programme is delivered through five full-day workshops, usually delivered monthly:

Day One:     Successful Behaviours for leaders and managers

Day Two:     Developing a positive culture

Day Three:  Effective supervision

Day Four:    Leading and managing the process of change

Day Five.     Leading and managing the inspection process

On completion delegates will be able to:

Lead to Succeed Day 1 “Successful behaviours for leaders and managers”
At the end of day one, participants will be able to:

Define what is meant by “leadership” and “management” and explain the difference between them
Explain why managers need both management and leadership skills
Describe the features of effective leadership
Identify methods for building trust and effective relationships
Describe own role in establishing internal and external relationships
Define the benefits of networking
Identify features of partnership working
Explain how people using services, their families and carers could be important team members
Identify the range of individuals, organisations and community groups who could be part of a team contributing to positive outcomes
Explain ways to capture evidence and measure the impact of the changes made
Develop an initial action plan to implement the learning that has taken place

Lead to Succeed Day 2 “Developing a positive culture”
At the end of day two participants will be able to:

Explain what is meant by a “workplace culture”
Explain the benefits of a positive, values-based culture
Describe their role in creating a values-based culture
Describe how to promote a culture that values learning and sharing experiences
Explain how to support the application of new learning
Explain how sharing quality learning can have a positive impact on services
Explain the importance of a safe and trusting culture and how this might support continuous improvement
Explain own role in developing a culture that supports individuals to achieve outcomes
Explain how to develop a culture where everyone feels responsible for quality assurance
Explain the importance of entrepreneurial culture and the business benefits it brings
Explain how to lead a team that manages risk effectively
Develop an initial plan to implement the learning that has taken place

Lead to Succeed Day 3 “Effective supervision”
At the end of day three participants will be able to:

Describe the scope and purpose of supervision in adult social care
Explain key principles of effective supervision
Describe how to use supervision to support own well-being
Describe how to plan, revise and review supervision objective
Explain the importance of active listening
Explain the factors that could result in a power imbalance and how to address them
Describe how to manage equal participation in supervision
Identify ways to capture evidence and measure the impact of the changes made
Develop an initial action plan to implement the learning that has taken place

Lead to Succeed Day 4 “Leading and managing the process of change”
At the end of day four participants will be able to:

Identify the changing nature of adult social care and the impact of this
Describe own role in leading change and how their behaviours support this
Explain techniques to support change and the value of co-production
Describe the importance of working with others to manage change
Explain the benefits of involving other people in the decision-making process
Use practical strategies to engage individuals in decision making and review
Create a shared approach to problem-solving
Identify quality learning that will lead to positive change
Identify ways to capture evidence and measure the impact of the changes made
Develop an initial action plan to implement the learning that has taken place

Lead to Succeed Day 5 Leading and Managing the inspection process
At the end of day five participants will be able to:
Explain the fundamental standards
Describe the inspection structure of the 5 Key Questions
Identify which organisations are inspected by CQC
Explain the reasons for inspections
Explain the implications of CQC rating for organisations, and how to use the rating positively
Demonstrate successful behaviours for leading an inspection
Prepare for a CQC inspection and implement practical strategies
Capture evidence and measure the impact of the changes made
Develop an initial action plan to implement the learning that has taken place

Prices quoted are for Zoom training in a virtual classroom with a specialist trainer unless *

Please ask for a quote for face-to-face training. 

Prices quoted are net of VAT unless otherwise stated

All courses are for up to 12 attendees