Lead to Succeed

Price *£500.00 (per delegate – No VAT)

Duration: 5 days
Certification: Certificate of attendance
*Lead to Succeed is currently funded by WDF at £350 per person

Suitable for

  • Existing Managers Refreshing
  • Nursing staff
  • New Managers
  • Team Leaders
  • Supervisors
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Description

Course Outline

Well defined career progression is a key element in retaining and growing a high quality workforce. This includes the leaders of the future. Workers with excellent care and support skills often find themselves unprepared for the very different knowledge and skills required as a manger. This programme effectively prepares learners to embrace these challenges, using reflective practice and practical skills.

Reference is made throughout the programme to CQC inspection standards, reports, expectations, processes and so on. The final workshop is entirely focused on the CQC inspection process.

The revised Lead to Succeed programme is designed around the Manager Induction Standards and the specification for Level 4 Certificate in Principles of Leadership and Management in Adult Care.

The programme is delivered through five full-day workshops:

  • Successful Behaviours for leaders and mangers
  • Developing a positive culture
  • Effective supervision
  • Leading and managing the process of change
  • Leading and managing the inspection process

On completion delegates will be able to:

Day 1 “Successful behaviours for leaders and managers”
At the end of day one participants will be able to:

    Define what is meant by “leadership” and “management”and explain the difference between them
    Explain why managers need both management and leadership skills
    Describe the features of effective leadership
    Identify methods for building trust and effective relationships
    Describe own role in establishing internal and external relationships
    Define the benefits of networking
    Identify features of partnership working
    Explain how people using services, their families and carers could be important team members
    Identify the range of individuals, organisations and community groups who could be part of a team contributing to positive outcomes
    Explain ways to capture evidence and measure the impact of the changes made
    Develop an initial action plan to implement the learning that has taken place

Day 2 “Developing a positive culture”
At the end of day two participants will be able to:

    Explain what is meant by a “workplace culture”
    Explain the benefits of a positive, values-based culture
    Describe their role in creating a values-based culture
    Describe how to promote a culture that values learning and sharing experiences
    Explain how to support the application of new learning
    Explain how sharing quality learning can have a positive impact on services
    Explain the importance of a safe and trusting culture and how this might support continuous improvement
    Explain own role in developing a culture that supports individuals to achieve outcomes
    Explain how to develop a culture where everyone feels responsibility for quality assurance
    Explain the importance of entrepreneurial culture and the business benefits its brings
    explain how to lead a team that manages risk effectively
    Develop an initial plan to implement the learning that has taken place

Day 3 “Effective supervision”
At the end of day three participants will be able to:

    Describe the scope and purpose of supervision in adult social care
    Explain key principles of effective supervision
    Describe how to use supervision to support own well-being
    Describe how to plan, revise and review supervision objective
    Explain the importance of active listening
    Explain the factors that could result in a power imbalance and how to address them
    Describe how to manage equal participation in supervision
    Identify ways to capture evidence and measure the impact of the changes made
    Develop an initial action plan to implement the learning that has taken place

Day 4 “Leading and managing the process of change”
At the end of day four participants will be able to:

    Identify the changing nature of adult social care and the impact of current developments
    Describe own role in leading change and how their behaviours support this
    Explain techniques to support change
    Explain the value of co-operation
    Describe the importance of working with others in managing change
    Identify a range of individuals who can contribute to achieving positive outcomes
    Explain the benefits of involving other people in the decision making process
    Explain practical strategies to engage individuals in decision making and review
    Describe how to create a shared approach to problem solving
    Explain how to identify quality learning that will lead to positive change
    Identify ways to capture evidence and measure the impact of the changes made
    Develop an initial action plan to implement the learning that has taken place

Day 5 “inspection process”
At the end of day five participants will be able to:

    Explain the fundamental standards
    Explain the inspection structure of the 5 Key Questions
    Identify which organisations are inspected by CQC
    Explain the reasons for inspections
    Explain the implications of CQC rating for organisations, and how to use the rating positively
    Describe successful behaviours for leading an inspection
    Explain how to prepare for a CQC inspection and practical strategies that could be implemented
    Identify ways to capture evidence and measure the impact of the changes made
    Develop an initial action plan to implement the learning that has taken place