Description

About this workshop

Understanding Performance Management was designed by Skills for Care and is currently being delivered via blended learning, using our learning platform and telephone or Skype tutorials.

Continuous performance management is essential for a well-managed service and demands a complex mix of skills from the manager. This workshop will explore the performance management cycle to understand how interventions at each point can make a positive impact.  High-performers and under-performers will be identified and activities to motivate and enhance their performance are explored.  The workshop will familiarise you with the ACAS Code of Practice to to give you the confidence to manage difficult situations with confidence.  Learn techniques that you can adopt to help with challenging conversations that are an inevitable element of performance management. Understand how to deal with your own anxiety when dealing with performance issues.

We are not an “e-learning” company, our history is steeped in face-to-face training and supporting our learners is our main priority.  We are real people who you can speak to when you need to.  All CPD workshops include a tutorial, but you can book a telephone call at any time if you are unsure about anything or need additional support.

Learning Outcomes

• Understand the performance management cycle including processes for managing different types of performance
• Understand disciplinary and grievance procedures
• Identify causes of poor performance and how to minimise them
• Utilise strategies to improve performance
• Manage and retain high performing staff
• Give feedback to staff and manage difficult conversations
• Create a culture that encourages confidence, responsibility and accountability
• Increase effectiveness through role modelling, coaching and mentoring.

Who is this course for?

Understanding Performance Management was developed by Skills for Care to assist managers to manage the performance of their team.  It is suitable for registered managers, aspiring managers, team leaders and others in a leadership role.  Funding

You are able to claim up to £125 per learner from the Workforce Development Fund (WDF) towards the cost of each of the CPD modules. Click here for more information on how you can access the WDF.

Registered managers and other managers currently working in adult social care services.

Funding

You are able to claim up to £125 per learner from the Workforce Development Fund (WDF) towards the cost of each of the CPD modules. Click here for more information on how you can access the WDF.

Prices quoted are for Zoom training in a virtual classroom with a specialist trainer unless *

Please ask for a quote for face-to-face training. 

Prices quoted are net of VAT unless otherwise stated

All courses are for up to 12 attendees