This is examples of the typical feedback we received from our delighted customers.
“I have found the Lead to Succeed programme extremely useful to my professional development.”
- Sarah Emsley, Registered Manager, Rethink. 2018.
‘Caroline is an extremely knowledgeable and enthusiastic trainer who is passionate about health and social care. She is highly skilled in putting people at ease and including and valuing all delegates, regardless of experience, within the discussions. The course is well structured and presented in an engaging and interactive manner. I highly recommend the course to all health and social care managers.’
- Steve Oswald, Executive Manager, Goatacre Care Home.”( 2018)
“This group have been a fantastic support network. The last five months have transformed my confidence and leadership skills. Caroline who has been very patient with us and given us advice and support wherever it is needed - both inside and outside of the course hours.”
- Hailey Green, Saffroncare. (2018)
"Each learner was treated as an individual and our skills and knowledge were acknowledged, focused upon, and then used to develop our management potential. The course content was excellent and has empowered me to take the next step in my career. Thank you Caroline"
- S. Dudley. Somerset Council. (2018)
In the nine years that we have been working with Caroline, she has changed the whole perception of training in our organisation. She has provided the full range of dementia and care related training, at all levels, to all staff job roles, in an enjoyable and truely insprational manner. The service provided has been excellent during this time and Caroline is highly regarded by our organsation. Caroline is a pleasure to work with both proffessionally and at a personal level. I can highly recommend her and her organisation for your training needs.
- Anne, Registered Manager, Hampshire, November 2016.
Caroline is a truly inspirational trainer - the best trainer I have ever had the pleasure to sit with. She inspired me to be the trainer I am. She draws you in with her emotive delivery and sometimes heart wrenching personal stories and case studies which elaborate the subject matter so that you truly understand what is being delivered. Caroline is calm in her delivery even when the computer will not work! there is no sign of panic - something I have still to develop! Caroline supports you even after the training has ended - she is never more than an email away with great advice and encouragement. I have no hesitation in recommending Caroline.
- Beverley Crocker, Development Manager, Bluebird Care (Taunton, Mid Devon, Sedgemoor and West Somerset) (rated 'outstanding' by the CQC 2016)Distance Learning Tutor and Tutor, Bridgwater & Taunton College, November 2016
Once again, Caroline showed her passion and commitment to the subject. She is a professional in all aspects of her teaching. Excellent 2 day course.
- Suzanne, Registered Nurse, Sommerset, June 2014
Super day! Enjoyed the group discussions and the opportunity to share good practice with other carehomes. Excellent trainer with open and enthusiastic approach at all times
- Emma, Nursing advisor, Sommerset, June 2014
I just wanted to write to express my thanks to Caroline Coleman for the superb Dementia training she has delivered for us across Somerset. We commissioned multiple training days (around 40 days in total) and have been blown away by the positive feedback and compliments received from those undertaking the training. Caroline is a superb trainer, who constantly adapts to different groups and needs. We cannot thank Caroline enough for her endless enthusiasm and dedication to this project. We would not hesitate to recommend Caroline to anyone thinking of having Dementia training. Caroline is professional at all times and has been a joy to work with. We run lots of different training courses on behalf of care providers in Somerset and have never had such a positive response to training, the waiting list to do future course with Caroline speaks volumes!
Jon Guy, Project Development Officer, Care Focus, January 2014