Meet the Team

Coleman Training's strength comes the wealth of experience we have on offer.
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Caroline

CEO & Founder

About

Caroline is a Fellow of the Institute of Leadership and Management (FinstLM). She is highly motivated, commercially astute, loyal and hardworking. Caroline is passionate about improving the lives of people living and working within the care sector, and brings specific expertise in leadership and dementia care.

Caroline has a strong background in business and management in diverse sectors and qualified as a psychotherapist with a particular interest in business culture and interpersonal relationships.

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Robert Arnold
Operations Director
About

Robert, a Chartered Engineer with the Institution of Engineering and Technology, has joined the team in the role of Operations Director to support Caroline in the day to day running of the business. He brings a wealth of knowledge and experience from 35+ years of IT based development and delivery to customers across the globe.

His role is focused on the implementation of systems to support training development and delivery.

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Juanita Wilson
Business Development Manager
About

Juanita has worked in Education, Sales and Recruitment prior to joining Coleman Training and Consultancy. She has a passion for high quality customer service and brings a wide variety of experience to her role. She is always happy to go through options and discuss your requirements, so that we can provide the best training packages for you!

Juanita is a vocalist and musician and performs with her function band at parties and events. She is also a backing vocalist for 80’s star Owen Paul, who had a huge hit with ‘You’re My Favourite Waste of Time’.

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Michelle Langley
Service Delivery Manager
About

Michelle has had a significant career within the Care Sector, leaving her last post as a Registered Manager to join our team. She is passionate about providing all our customer with the best service possible and can relied upon to go the extra mile to support you.

Please contact Michelle for joining instructions, workbooks and certificates. For VIP Customers (click here for more information), she provides single point of contact and will regularly review your organisation's training needs with you.

Chelsea Wallace - Coleman Training
Chelsea Wallace
Training Manager
About

Chelsea has previously worked in the further education sector as a Health and Social Care Lecturer / Lead IQA and an Apprenticeship Tutor. Prior to this, she completed a BA Social Work degree at the University of York and a PGCE at the University of Central Lancashire.

Chelsea has experience working within residential care homes and has previously worked with children at risk of sexual exploitation and individuals experiencing homelessness and substance misuse.

Chelsea has recently starting learning how to paraglide and intends to pursue her pilots license. 

Ally Routley - Coleman Training
Ally Routley
Senior Training Coordinator
About

Ally trained and qualified as a Pharmacy Technician after working in community pharmacy for 10 years, before moving up to Scotland and choosing a different career path which led her to join a busy health and social care training company as a Training Coordinator in 2021. Having a strong background in the healthcare sector, her sincere desire to help others means she is passionate about ensuring a top quality customer and client experience.

Hailing from the South of England but settled in the Scottish Borders, Ally enjoys anything associated with the outdoors and qualified as a British Cycling Level 2 Mountain Bike Leader in 2023. Outside of work, she can usually be found walking her two rescue dogs; Zak and Luna, or out exploring on two wheels!

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Kinno Nambio
Web Developer & SEO
About

Kinno recently joined the team as the "in-house" Web Developer and SEO. He supports the smooth running of the website and developing it to conform with latest web development standards. He also supports and is being trained by Robert to assist with other IT related part of the company.

Kinno was educated at UCLan in Burnley, Lancashire as a Software & Hardware Engineer, but was soon taken up as an Apprentice by a Web Development & Online Marketing company back in 2013. He is passionate about Sports, Travelling, Technology and helping people. He is an International Volunteer helping people in various countries. Though a Digital Nomad he loves being part of Coleman Training.

Our Trainers

Our team of trainers holds a wealth of knowledge and over 100 years of joined experience in their field.

Core & Mandatory Trainers

Rita Obayojie - First Aid Trainer at Coleman Training
Rita Obayojie
Core & Mandatory Trainer
About

Rita has over 20 years of experience in Environmental, Quality, Health and Safety. She has a passion for imparting knowledge and sharing people’s experiences.

In addition to being a first aid instructor, she is also a Mental Health First Aid instructor (MHFA England trained) and has been privileged to work in different countries, which are embedded in her training techniques. She is also an approved IOSH Instructor and a vocational assessor.

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Sonia Dearlove
Core & Mandatory Trainer
About
Sonia has many years of experience delivering apprenticeship training, as well as internally verifying / quality assuring and managing teams in the sector. In 2014 Sonia started delivering face to face classroom style training in the adult care sector, delivering a range of mandatory and other courses, which she absolutely loves. Outside of work, Sonia likes to be outdoors and walking with her three dogs or cooking for her friends and neighbours and often has a house full of visitors!
Hugh Best
Hugh Best
Core & Mandatory Trainer
About
Hugh has been a health and social care trainer for many years working with nursing and residential services and specialises in induction and mandatory training. At the present time Hugh delivers moving and assisting people and basic life support.
Liliana Macieira
Liliana Macieira
Core & Mandatory Trainer
About

Liliana has over 15 years of experience in the health and social care industry and is currently finishing her L5 Diploma in Education and Training. Liliana started her career as a care assistant in 2014, and then progressed into the role of head of care becoming a registered manager.

Throughout the years, she has supported many staff to gain their qualifications and was the in-house staff trainer. In her free time, Liliana enjoys dancing bachata, reading, cooking, and traveling.

Matty Holford
Matthew Holford
Core & Mandatory Trainer /  Leadership Trainer
About

Matty is a passionate and enthusiastic trainer with over 20 years teaching experience in the UK and abroad, he honed his skills during his 22 year career in the British Army as a professional skydiver. Matty specialises in delivering First Aid, Health and Safety, and Risk Management training. He became a trainer to help people with varied learning styles by utilising coaching techniques.

Humour is important to Matty and he can always get his students engaged by sharing bad dad jokes (which he has in abundance!). Matty is an outdoors person who loves to be out in the elements walking his 2 dogs, along with spending time with his girlfriend and 2 sons travelling the world.

Debbie Mason
Debbie Mason
Core & Mandatory Trainer
About
Debbie's passion for teaching began in 2001 when she started teaching health and safety and first aid for Thomas Cook Airlines. Since finishing her aviation career, Debbie turned her enthusiasm to training within the health and social care sector. Debbie is passionate about providing learners with confidence to deliver first aid.
Neil Gregory
Neil Gregory
Core & Mandatory Trainer
About
Neil has worked in health and social care for over 24 years, predominately in mental health. He worked in a variety of services supporting individuals to reach their goals and later developed a passion for training. Neil has an open and collaborative approach to training and likes to ensure that participants become involved. He challenges participants to consider the learning in the context of their work environment to make the learning ‘real’ for them.
Wayne Smart
Wayne Smart
Core & Mandatory Trainer
About
Wayne has worked in the care sector for over 30 years and has a great deal of experience delivering behaviour management training. Wayne covers a wide range of topics including learning disability, mental health and distressed behaviours. He also delivers group-based coaching sessions and workshops.

Leadership Trainers

Ian Stott
Leadership Trainer
About
Ian has been a registered nurse since 1990 and has worked as a registered manager of care homes for 25 years. Ian has worked with Manchester University to develop a dementia training manual and was a member of the Nursing and Residential Care Journal editorial board for several years.
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Steve Oswald
Leadership Trainer
About

Steve is an experienced registered manager, with a background in nursing homes, care homes and primary health care. His leadership and management skills were originally honed during his 25-year career within the Royal Air Force Medical Services, and are now being utilised to deliver dynamic leadership training to social care leaders and managers through Coleman Training.

He brings warmth and understanding of the challenges of being a leader in today’s social care sector, and he is an expert at using gentle humour to lighten the mood when appropriate, making his training engaging and fun. Steve is also a qualified solution focused clinical hypnotherapist, helping clients to reduce anxiety and achieve their therapeutic goals.

Dementia Trainers

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Sue Brewin
Dementia Trainer (North)
About

Sue has worked with people living with dementia for the past 24 years both as a carer and as a lead dementia trainer for the Alzheimer's Society.

She is passionate about developing and facilitating interactive and experiential training to help participants feel confident to deliver the best possible support.

Sue is also a popular speaker at The Dementia Congress.

Su Burns

Su Burns

Lead Dementia Trainer (South)
About

Su Burns has over 25 years of experience working with people with dementia and as a Lead Trainer with the Alzheimer’s society, before joining our team in September 2020.

Su is passionate about improving the care of people living with dementia care through quality training, coaching and consultancy.

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Sue Newnes
Dementia Trainer
About

Sue has worked in dementia care for over 27 years and joined our team in September 2020. She began working for the Alzheimer’s Society in 1993 after her mother was diagnosed with dementia, working in Wirral supporting people with dementia and their families.

She ultimately managed a small team who supported local people, with dementia cafes, Singing for the Brain and activity groups before qualifying as a specialist trainer.

Jonathan Bunday
Jonathan Bunday
Dementia Trainer
About

Jonathan has a background in psychiatric and general nursing, where he specialised in the care of older people.

Whilst in the NHS he developed a love for training. He has now been a trainer for 25 years, and has worked for Age UK Training, the Alzheimer’s Society, and other organisations. He is committed to delivering quality training that is relevant, enjoyable and transformational.

As a volunteer he also runs an activity based coffee morning for older people in his locality, which has also included the provision of pastoral support.

Susan Gillen
Susan Gillen
Dementia Trainer
About
Susan has a varied employment background which includes teaching and training in further and higher education, workplaces and prisons. She has specialist knowledge in the areas of dementia and housing and has expertise in various issues affecting older people. She has a master’s degree by research in Sociology and has been lecturing in the health and social care field for over 20 years. Susan has personal experience of caring for a family member with dementia and is passionate about providing quality training to improve people’s lives.

Learning Disability Trainer

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Stacey Parker
Learning Disability Trainer
About
Stacey is a chartered psychologist and has worked as a clinical psychologist in Learning Disability and Autism services for over three decades, supporting vulnerable people across all age groups in NHS, social care and third sector settings. In recent years she has also worked with adults with dementia. Stacey joined Coleman Training in 2020 as an associate trainer, enabling her to bring enthusiasm and commitment to deliver high quality person centred and values based training.
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Kayliegh Mann
Learning Disability Trainer
About

Kayleigh is an experienced Safeguarding and victims/survivors trainer with a background in Victim Services and Criminal Justice training.

A career of working with People with Learning Disabilities in education through to supporting survivors of abuse and crime and working on the education and training of staff that work with survivors of abuse/trauma particularly Sexual Violence and Domestic.

A break/change in career in 2005 – 09 following a road traffic accident that resulted in Kayleigh having an intimate first-hand experience of trauma, life changing challenges and resilience.

Of recent years Kayleigh has focused on working in health and social care, looked after services and enhancing knowledge of safeguarding, mental health and managing emotional diverse needs for all industries and hands on safety such as First Aid and Health & Safety.

Kayleigh is a firm believer that all training should be enjoyable and interactive regardless of topic.

First Aid Trainers

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Jo-Anne Dean
First Aid Trainer
About

Jo-Anne is able to train all variations of the following courses: First Aid at Work, Basic Life Support, and Paediatric First Aid. Registered with FAIB and Qualesafe as a trainer and an IQA, she is a people person, adept at putting individuals on her courses at ease.

With several experiences involving people who have been involved in traumatic events, she understands the necessity for extra support and understanding during courses. The feedback received from her courses is consistently at a high level. Jo-Anne is skilled at adapting her use of language, tone, terminology, and effectively relates with her candidates on each course.

Clinical Trainers

Craig Marshall
Craig Marshall

Clinical Trainer

About
Craig is a registered nurse with extensive experience in complex and emergency care, end of life care and rehabilitation healthcare. He works as a clinical trainer and delivers acute and mandatory training for nurses, student nurses and healthcare support workers. Craig is also a qualified elite sports coach and a former design media professional.
Dana Wood
Dana Wood

Clinical Trainer

About

Dana began her healthcare career as a cardiac technician before completing her nurse training. She has worked in various specialities including ENT and ophthalmics, and tropical and infectious diseases before becoming an infection prevention and control nurse.

More recently, Dana has worked as a university lecturer teaching aspiring nurses, midwives, pharmacists and doctors. Dana has 7 cats and also helps to care for 8 stray cats, 2 foxes and a hedgehog!

Dave McClagish
Dave McClagish

Clinical Trainer

About

Dave is a HCPC registered paramedic with 17 years of frontline ambulance experience - he still practices as an operational NHS Ambulance Paramedic today. Dave prides himself on his energetic and enthusiastic approach to training and has extensive teaching experience.

He also provides first aid and CPR training to members of the public and community groups.​ When he is not working, Dave enjoys surfing, kayaking, travel and the great outdoors.

Dehima Smith
Dahima Smith

Clinical Trainer

About
Dahima is a registered nurse with 10 years experience working across different sectors including the NHS, private hospitals and community settings. She has a wealth of experience in complex care, spinal cord and brain injury rehabilitation, management and training and is passionate about training and mentoring people.
Julia Stott
Julia Stott

Clinical Trainer

About

Julia is an experienced registered general nurse with over 46 years’ experience. She has been delivering training for the NHS for the last 22 years within the complex health team and discharge team.

Julia has providing staff training in epilepsy and rescue medication, peg feeding and tracheostomy care. In her last role, Julia was responsible for ensuring that community care staff were competent to care for clients nursed at home.

Mark Davis
Mark Davis

Clinical Trainer

About

Mark graduated from the Thames Valley University as an operating department practitioner in 1999. He had an extensive career in the NHS and became involved in Pre Hospital Care. Mark currently works as a training consultant for various NHS trusts, training providers and independent medical clinics/hospitals.

Mark lectures at The University of Reading on the Physician Associate and School of Pharmacy courses. He was elected as a Fellow of The Royal Society For Public Health in 2009 and a Fellow of The Association Of Higher Education Professionals in 2023.

Susie Nicholson
Susie Nicholson

Clinical Trainer

About
Susie has been a registered nurse since 1987 and began teaching and training in 2001. She is an experienced nursing professional and is passionate about making training relevant, fun and interactive for everyone.
Amanda Howarth
Amanda Howarth

Clinical Trainer

About
Amanda is a registered nurse with a passion for teaching and storytelling. She has worked in various settings and has specialised in traveller health for the past 10 years. Amanda has served as a mentor and educator for new nurses and likes to bring anecdotes and stories of her frontline experience to make her learning engaging and enjoyable.
Sally Mottershead
Sally Mottershead

Clinical Trainer

About
Sally has worked in health and social care for over 20 years and began her career as a community carer. She then moved on to running recruitment agencies and supplying nurses and carers to various healthcare settings. Sally made the decision to retrain as a healthcare trainer and believes that she can truly make a difference by training care staff from the beginning of their careers. Sally enjoys strolling with her toy poodle, Duke and looks forward to travelling to visit her son once he has emigrated.
Terri Newton
Terri Newton
Clinical Trainer / Core & Mandatory
About
Terri is a registered nurse, ITEC and BioEnergy therapist. She is also a first aid and manual handling trainer. Her career has been diverse and has included work within the NHS, involvement in research projects and adult social care. Terri works as a volunteer training local responder groups in first aid. She is passionate about holistic care and considers it to be a privilege to support learners to gain confidence and achieve their full potential.

Wellbeing Trainers

Amanda Whitlock
Amanda Whitlock
Wellbeing Trainer
About

Amanda is a licensed MHFA England instructor and specialises in delivering wellbeing and mental health consultancy, training and workshops. She is a coronate wellbeing coach and bereavement and loss support practitioner.

Prior to starting her business, Amanda worked for 15 years in the charity sector providing strategic management and business development. Her last role was as a national wellbeing manager for a charity which specialised in providing advice, guidance and support for older people. Amanda enjoys the outdoors and spending time with her grown-up family.

Debs Taylor - First Aid Trainer at Coleman Training
Debs Taylor
Wellbeing Trainer
About
Debs has over 30 years of experience as a first aider in the workplace and as a trainer delivering a wide range of various subjects. She has a master’s degree in health sciences and started her career working in cardiac rehabilitation for the NHS. Debs is a highly experienced and passionate health and wellbeing professional who coaches and mentors senior business managers and junior team members.