Meet the Team
CEO & Founder
Caroline is an accomplished leader in the health and social care training sector; author and leadership programme developer. She is a Fellow of the Institute of Leadership and Management (FinstLM) and is passionate about improving the lives of people living and working within the health and social care sector.
As a qualified psychotherapist, Caroline has a keen interest in business culture and the dynamics of interpersonal relationships.
Robert, a Chartered Engineer with the Institution of Engineering and Technology, has joined the team in the role of Operations Director to support Caroline in the day to day running of the business. He brings a wealth of knowledge and experience from 35+ years of IT based development and delivery to customers across the globe.
His role is focused on the implementation of systems to support training development and delivery.
Juanita worked in Education, Sales and Recruitment prior to joining Coleman Training.. She has a passion for high quality customer service and brings a wealth of experience to her role. She will always go the extra mile to support you to access training that fully meets your needs . Juanita is a great listener and is keen to understand the outcomes you want to achieve from your training. She will then discuss potential options including tailoring courses when necessary so that we can provide the best training packages for you!
Juanita is a vocalist and musician and performs with her function band at parties and events. She is also a backing vocalist for 80’s star Owen Paul, who had a huge hit with ‘You’re My Favourite Waste of Time’.
With nearly 25 years of experience in the Health and Social Care sector, Laura has worked her way up through the ranks, gaining a deep understanding of the different levels of care. Her extensive career has been marked by a commitment to networking, mutual support, and shared learning. She believes in the power of collaboration within the care community, having both participated in and led various networks aimed at fostering professional growth.
A strong advocate for continuous learning and development, Laura has always maintained that expanding knowledge and skills leads to better outcomes for those in care. Her passion lies in inspiring others to embrace learning and development, sharing her wealth of experience to help others grow and improve the quality of care provided. Now, Laura is eager to spread the joy and fulfilment of caregiving by bringing passion and excitement to the world of learning, empowering the next generation of care professionals
Michelle has enjoyed a significant career within the Social Care Sector, leaving her last post as a Registered Manager to join our team. She is passionate about providing all our customers and their learners with the best service possible and can always be relied upon to go the extra mile to support you.
Please contact Michelle for joining instructions, workbooks and certificates. For VIP Customers (click here for more information), she provides single point of contact and will regularly review your organisation's training needs with you.
Ally trained and qualified as a Pharmacy Technician after working in community pharmacy for 10 years, before moving up to Scotland and choosing a different career path which led her to join a busy health and social care training company as a Training Coordinator in 2021. Having a strong background in the healthcare sector, her sincere desire to help others means she is passionate about ensuring a top quality customer and client experience.
Hailing from the South of England but settled in the Scottish Borders, Ally enjoys anything associated with the outdoors and qualified as a British Cycling Level 2 Mountain Bike Leader in 2023. Outside of work, she can usually be found walking her two rescue dogs; Zak and Luna, or out exploring on two wheels!
Kinno is the team's Web Developer and SEO. He supports the smooth running of the website and developing it to conform with latest web development standards. He also supports and is being trained by Robert to assist with other IT-related parts of the company.
Kinno was educated at UCLan in Burnley, Lancashire as a Software & Hardware Engineer, but was soon taken up as an Apprentice by a Web Development & Online Marketing company back in 2013. He is passionate about Sports, Travelling, Technology and Humanitarian Work. He is an International Volunteer helping people in various countries. Though a Digital Nomad he loves being part of Coleman Training.
Stacey is a chartered psychologist and has worked as a clinical psychologist in Learning Disability and Autism services for over three decades, supporting vulnerable people across all age groups in NHS, social care and third sector settings. In recent years she has also worked with adults with dementia.
Stacey joined Coleman Training in 2020 as an associate trainer, enabling her to bring enthusiasm and commitment to deliver high quality person centred and values based training.
Further to this we are delighted to say that she has joined Coleman Training as an Employee and has taken up post as our Lead Oliver McGowen trainer for which she has recently qualified.
Our Trainers
Core & Mandatory Trainers
Rita has over 20 years of experience in Environmental, Quality, Health and Safety. She has a passion for imparting knowledge and sharing people’s experiences.
In addition to being a first aid instructor, she is also a Mental Health First Aid instructor (MHFA England trained) and has been privileged to work in different countries, which are embedded in her training techniques. She is also an approved IOSH Instructor and a vocational assessor.
Liliana has over 15 years of experience in the health and social care industry and is currently finishing her L5 Diploma in Education and Training. Liliana started her career as a care assistant in 2014, and then progressed into the role of head of care becoming a registered manager.
Throughout the years, she has supported many staff to gain their qualifications and was the in-house staff trainer. In her free time, Liliana enjoys dancing bachata, reading, cooking, and traveling.
Leadership Trainers
Steve is an experienced registered manager, with a background in nursing homes, care homes and primary health care. His leadership and management skills were originally honed during his 25-year career within the Royal Air Force Medical Services, and are now being utilised to deliver dynamic leadership training to social care leaders and managers through Coleman Training.
He brings warmth and understanding of the challenges of being a leader in today’s social care sector, and he is an expert at using gentle humour to lighten the mood when appropriate, making his training engaging and fun. Steve is also a qualified solution focused clinical hypnotherapist, helping clients to reduce anxiety and achieve their therapeutic goals.
Dementia Trainers
Sue has worked with people living with dementia for the past 24 years both as a carer and as a lead dementia trainer for the Alzheimer's Society.
She is passionate about developing and facilitating interactive and experiential training to help participants feel confident to deliver the best possible support.
Sue is also a popular speaker at The Dementia Congress.
Su Burns
Su Burns has over 35 years of experience working with people with dementia and as a Lead Trainer with the Alzheimer’s society, before joining our team in September 2020.
Su is passionate about improving the care of people living with dementia care through quality training, coaching and consultancy.
Sue has worked in dementia care for over 27 years and joined our team in September 2020. She began working for the Alzheimer’s Society in 1993 after her mother was diagnosed with dementia, working in Wirral supporting people with dementia and their families.
She ultimately managed a small team who supported local people, with dementia cafes, Singing for the Brain and activity groups before qualifying as a specialist trainer.
Learning Disability Trainer
Kayleigh is an experienced Safeguarding and victims/survivors trainer with a background in Victim Services and Criminal Justice training.
A career of working with People with Learning Disabilities in education through to supporting survivors of abuse and crime and working on the education and training of staff that work with survivors of abuse/trauma particularly Sexual Violence and Domestic.
A break/change in career in 2005 – 09 following a road traffic accident that resulted in Kayleigh having an intimate first-hand experience of trauma, life changing challenges and resilience.
Of recent years Kayleigh has focused on working in health and social care, looked after services and enhancing knowledge of safeguarding, mental health and managing emotional diverse needs for all industries and hands on safety such as First Aid and Health & Safety.
Kayleigh is a firm believer that all training should be enjoyable and interactive regardless of topic.
First Aid Trainers
Jo-Anne is able to train all variations of the following courses: First Aid at Work, Basic Life Support, and Paediatric First Aid. Registered with FAIB and Qualesafe as a trainer and an IQA, she is a people person, adept at putting individuals on her courses at ease.
With several experiences involving people who have been involved in traumatic events, she understands the necessity for extra support and understanding during courses. The feedback received from her courses is consistently at a high level. Jo-Anne is skilled at adapting her use of language, tone, terminology, and effectively relates with her candidates on each course.
Clinical Trainers
Clinical Trainer
Dr. Dana Wood
Clinical Trainer
Dana began her healthcare career as a cardiac technician before completing her nurse training. She has worked in various specialities including ENT and ophthalmics, and tropical and infectious diseases before becoming an infection prevention and control nurse.
More recently, Dana has worked as a university lecturer teaching aspiring nurses, midwives, pharmacists and doctors. Dana has 7 cats and also helps to care for 8 stray cats, 2 foxes and a hedgehog!
Clinical Trainer
Dave is a HCPC registered paramedic with 17 years of frontline ambulance experience - he still practices as an operational NHS Ambulance Paramedic today. Dave prides himself on his energetic and enthusiastic approach to training and has extensive teaching experience.
He also provides first aid and CPR training to members of the public and community groups. When he is not working, Dave enjoys surfing, kayaking, travel and the great outdoors.
Clinical Trainer
Clinical Trainer
Julia is an experienced registered general nurse with over 46 years’ experience. She has been delivering training for the NHS for the last 22 years within the complex health team and discharge team.
Julia has providing staff training in epilepsy and rescue medication, peg feeding and tracheostomy care. In her last role, Julia was responsible for ensuring that community care staff were competent to care for clients nursed at home.
Clinical Trainer
Mark graduated from the Thames Valley University as an operating department practitioner in 1999. He had an extensive career in the NHS and became involved in Pre Hospital Care. Mark currently works as a training consultant for various NHS trusts, training providers and independent medical clinics/hospitals.
Mark lectures at The University of Reading on the Physician Associate and School of Pharmacy courses. He was elected as a Fellow of The Royal Society For Public Health in 2009 and a Fellow of The Association Of Higher Education Professionals in 2023.
Clinical Trainer
Clinical Trainer