Understanding Behaviour

Price £695.00 (For up to 15 delegates)

Duration: 6 hours
Certification: Certificate of attendance

Suitable for

  • Nurses & Medical
  • Social Care staff
  • Emergency services
  • Domiciliary carers
  • Dementia relatives
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Course Outline

Understanding Behaviour exhibited by people with dementia is the ideal course for anyone who may be challenged by the behaviour of a person that they are supporting.  Begin by exploring the concept of behaviour as just another way of  communicating.  When it’s difficult to communicate with words, people with dementia will use other methods to tell us what they need.  We all use behaviour to communicate.  Think about it.  What are we communicating when we slam a door or burst into tears? Quite simply, we are communicating how we feel.  No complicated words needed!  People with dementia are no different to you and I. Everything we do communicates something.  Understanding behaviour of a person with dementia has to be our main aim with dementia training.

Behaviours usually have a trigger.  Some triggers are obvious but we are all very different.  A clock ticking may drive me crazy but go completely unnoticed by you.  So you’ll start by discovering what your own triggers are and how these effect your communication.  After this we will go on to explore some of the common triggers for people with dementia.  When you can recognise triggers, you just need to learn about how to remove them or de-escalate potential situations.  This course will help you to do that. Examine a variety of tools that are designed to help you to understand behaviours and record them effectively.

By the end of the course, you will have gained the confidence to respond more effectively and create positive interventions.

On completion delegates will be able to:


    • That behaviour is a form of communication


    • How to recognise the impact of environment on behaviour


    • Describe how knowledge of a person’s life history can assist in understanding behaviour


    • Recognise and remove or minimise potential triggers


    • What  the attitude loop is and how it can affect interactions


    • How to use an observation of interactions tool


    • Use problem solving tools to understand behaviours


    Communicate effectively with a person who is distressed