Professional Boundaries

Leadership

Course No. 1199

£ (Please contact us for a group quote.)

★★★★★

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Online - Zoom 3.00 hour(s)

Face to Face - 3.00 hour(s)

Up to 12 delegates per session.

Certificate of Attendance

Available Funding:

Self-funded

Book Closed Course

Course Outline

Build strong, professional relationships at work by understanding what they are and why they matter. Learn the importance of setting clear professional boundaries, and how these boundaries help create a safe, respectful working environment.

The course explains the key difference between being friendly and being friends, helping you build trust without crossing lines. You’ll discover practical principles for maintaining professionalism in all your interactions and learn simple ways to support your team in doing the same. We’ll also look at what is considered unacceptable behaviour in the workplace, and how to recognise the warning signs when boundaries are at risk.

Finally, you’ll gain the confidence to take the right steps if boundaries are crossed. This course is ideal for anyone working in care or support roles who wants to stay professional while building positive, respectful relationships with the people they support and work with.

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Understand the meaning of “professional relationships.”
Describe why professional boundaries are important
To understand the difference between being “friendly” and being “friends”
Explain the principles for maintaining professional relationships
Understand how to maintain boundaries and support team members to maintain theirs
State unacceptable practices
Understand what to do if professional boundaries are in danger of being breached or have been breached.

Module 1: Understanding Professional Relationships

Learn what a professional relationship is and why it matters

Explore how these relationships differ from personal ones

Understand why they are important in care, education, and support settings

Module 2: Setting and Maintaining Professional Boundaries

Discover what professional boundaries are

Understand why clear boundaries keep everyone safe and respected

Learn how to set and maintain your own boundaries confidently

Module 3: Being Friendly vs Being Friends

Understand the key difference between being friendly and being friends

Explore how to build trust and connection without crossing lines

Practise ways to stay approachable yet professional

Module 4: Principles of Professionalism

Learn the core values behind professional behaviour: respect, trust, and communication

Apply these principles in day-to-day situations

Reflect on how professionalism supports positive relationships

Module 5: Unacceptable Practices and Warning Signs

Identify behaviours that are not acceptable in professional settings

Learn how to recognise early signs that boundaries may be at risk

Understand the impact of poor professional conduct

Module 6: Responding to Boundary Issues

Know what to do if a boundary is crossed or a concern is raised

Practise calm and respectful responses

Learn how to support colleagues in maintaining safe, professional spaces

1. Who is this course for?
This course is ideal for anyone working in care, education, or support roles. Whether you’re new to the job or have years of experience, it will help you build and maintain strong, professional relationships in the workplace.

2. Do I need any previous training or qualifications?
No previous training is needed. The course is designed to be easy to follow and practical. We use real-life examples and scenarios to make sure everyone can take part and learn.

3. What if I’ve already had some training on maintaining professional boundaries?
That’s great! This course can build on what you already know. It offers fresh examples, encourages reflection, and gives practical tools to help you apply your knowledge in everyday situations and support others too.