Effective Communication Skills

Two males friends talking outside - Effective Communication training course
Course No. 1101

£250.00 ((Excluding VAT))

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  • Online - Zoom 2 hour(s)
  • Up to 12 delegates
Available Funding:
Self Funded
Silver VIP Customers: 2 VIP Hours
Gold VIP Customers: 0.00

Course Outline

Good communication is an essential element in delivering person-centred care. Our Effective Communication training course explores different types of communication and barriers to good communication. Attendees will learn how to promote effective communication and the principles and practices relating to confidentiality. A key aspect of this course is exploring how someone with a dementia or learning disability can communicate with you. The workshop concludes by considering the use of verbal and non-verbal communication including the use of communication aids/technologies.

View all Core & Mandatory Training Courses
  • Explain the importance of effective communication at work
  • Understand how to meet the communication and language needs, wishes and preferences of individuals
  • Know how to promote effective communication
  • Describe the principles and practices relating to confidentiality
  • Use appropriate verbal and non-verbal communication
  • Utilise appropriate communication aids/technologies as required

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